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Customer comments
What our customers are saying about LBN Cable Tv Connections
To: Bimal Fernando
From: Roshan Goonarathne [mailto:roshan@hayleysmgt.com]
Sent: Wednesday, April 22, 2009 2:00 PM
Subject: LBN service
Dear Bimal,
As mentioned to you over the phone a few minutes ago, thanks once again for your superb customer focus. I appreciate excellent service such as yours & have good words in general about your team’s customer service, which have been up to my expectations.
Since I commenced using LBN a few months ago, I have been promoting your network over others whenever the subject came up.
Pls keep it up! Hope you will restore the reception back again to my screen, soon.
Regds
Roshan Gooneratne
General Manager - Logistics
Hayleys MGT Knitting Mills PLC
Narthupana Estate, Neboda,
Sri Lanka.
To : Dear Bimal
-----Original Message-----
From: infolbn [mailto:info@lbn.lk]
Sent: Thursday, April 17, 2008 8:51 AM
To: Bimal Fernando
Subject: Fw: TO BIMAL FERNANDO
----- Original Message -----
From: "Mala Ranawake" <mala.ranawake@gmail.com>
To: <info@lbn.lk>
Sent: Thursday, April 17, 2008 8:07 AM
Subject: TO BIMAL FERNANDO
> Dear Bimal -
> I write to record my appreciation of the prompt service provided by LBN
> related to the problems I had with the upgrade. Special thanks to the technical staff that visited my residence last night and sorted all my
> problems out. I must admit that this is the first time that I have
> experienced such good after sales service in Sri Lanka, especially keeping
> to the timelines as discussed promised. Congratulations.
> Do keep up the good work.
> Regards,
> Mala Ranawake
>
To. Mr. Bimal Fernando
Dear Mr. Fernando,
Thank you for the mail, in fact I was to mail you to thank you for your prompt response to your letters & also for attending to the work within the time frame set & for carrying out both jobs as required.
With Best wishes to you & to your company in the year & in years to come.
Regards,
Ranjit Ganemulla
President - Ratmalana Welfare Association
To. Ms.Antoinette Fernando
From: Amitha Jayewardene [mailto:amitha@mega.lk]
Sent: Monday, March 03, 2008 9:58 PM
To: Antoinette Fernando (LBN)
Subject: Re: programme
Thanks for yr reply. It is good when U reply for then I understand.
(Ms) AJ.
----- Original Message -----
From: Antoinette Fernando (LBN)
To: Amitha Jayewardene
Cc: Chayanika Athukorala
Sent: Monday, March 03, 2008 10:00 AM
Subject: RE: programme
Dear Mrs. Jayawardane,
AXN and Star world schedules are on the magazine. History channel does not have their schedules on the web for us to down load. We have summarized star world since they are series of programmes and only stated the new programmes.
I am sorry, I cannot help you on the history channel.
Antoinette
To. Dear Mrs. Fernando
From: Samuel Rathnam[R.P.K] [mailto:samuel.rpk@arpico.com]
Sent: Monday, March 10, 2008 12:38 PM
To: Antoinette Fernando (LBN)
Subject: RE: Attention of Mrs. Fernando - A/c. No. 0706080012 - of No.91,Averywatte Road, Wattala.
Dear Mrs. Fernando,
Thanks for immediate response.
----- Original Message -----
From: Antoinette Fernando (LBN) <anto@lbn.lk>
To: <samuel.rpk@arpico.com>
Cc:
Date: Monday, March 10 2008 10:24 AM
Subject: RE: Attention of Mrs. Fernando - A/c. No. 0706080012 - of No.91,Averywatte Road, Wattala.
Dear Mr. Wickremasinghe,
Have adjusted you're a/c accordingly. Your a/c is now due only for
feb/mar 1200/-.
Regards
Antoinette Fernando
-----Original Message-----
From: info lbn [mailto:info@lbn.lk]
Sent: Monday, March 10, 2008 9:29 AM
To: Antoinette Fernando (LBN)
Subject: Fw: Attention of Mrs. Fernando - A/c. No. 0706080012 - of No.
91,Averywatte Road, Wattala.
----- Original Message -----
From: "Samuel Rathnam[R.P.K]" <samuel.rpk@arpico.com>
To: <info@lbn.lk>
Sent: Saturday, March 08, 2008 12:17 PM
Subject: Attention of Mrs. Fernando - A/c. No. 0706080012 - of No.
91,Averywatte Road, Wattala.
Attendtion of Mrs. Fernando
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